This report aims to describe the labour practices of ABN AMRO bank in Brazil and to assess them in relation to a set of criteria that are part of the company’s Corporate Social Responsibility (CSR) policy. Two parties have been consulted for this report: the company – through interviews and documents –, and the workers – especially through union representatives. In some areas, the union did not have sufficient information to make an assessment. In other areas, studies by the Interunion Department of Social Economic Studies and Statistics (Dieese) were used in order to assess and balance the information provided by the bank.