SOMO entrusted CSM to conduct a study on the labour policies and practices of ABN AMRO India. This report covers specific details on labour issues only and does not detail any other issue such as environment, microfinance or CSR. The study period covers the situation over the previous five years (2001-2006), and the information collected is used to carry out a descriptive analysis of aspects such as the management influence, union situation, labour relations, and CSR policies.